Public Works

Report a Broken Street Light

To report a street light that needs repair, please call at 413-529-1410 or email Public Works. Please be sure to include an address.

Recycling Center and Brush Dump Stickers 

 *2023-24 STICKERS FOR SALE NOW $30.00, PINK is the new color*


Stickers may be purchased at the Department of Public Works' office (DPW). Stickers can be paid for in cash or check only (no credit or debit cards).

$30 (good from July 1st to June 30th). $5 for a second sticker at the same address. The fee after January 1st is $15. Replacement stickers are $5.

Recycling Center

The Recycling Center at the Northampton Street Highway Yard is open the 1st and 3rd Saturdays from 8 am to noon.

Recycling Information

Oliver Street Brush Dump Hours

  • April, May, October, and November
    Every Saturday
    8 am to Noon
  • June, July, August, and September
    1st and 3rd Saturdays
    8 am to Noon

House Hold Hazardous Waste

Residents can contact NEDT in Westfield MA @ 866-769-1621.
Each house hold has a credit of $30 in waste per fiscal year. Anything over that amount the resident is responsibility to pay for.

Responsibilities

The Director of Public Works is responsible for overall management of the Department's Operating Budget and significant portions of the City's Capital Budget. The Director of Public Works reports to a three member Board of Public Works appointed by the Mayor. The Director of Public Works oversees the following divisions consisting of 35 employees:

  • Administration
  • Engineering
  • Highway
  • Motor Repair
  • Water
  • Sewer
  • Wastewater Treatment Plant

Administration Division

The Department of Public Works (DPW) Administration Division is responsible for budget management, accounts payable and accounts receivable, payroll administration, workers compensation administration, answering phones and routing inquiries and complaints, and DPW personnel dispatch. The Water and Sewer Enterprise billing and collection for 5,500 accounts is also done by this office.

Engineering Division

The DPW Engineering Division provides Professional Engineering and other services to assist other DPW Divisions with their work.  The Engineering Division manages Transportation Improvement Project development and implementation for the city. The Engineering Division prepares bid documents and plans and management for city projects. The Division provide permitting services on all city performed projects when needed.  The Division manages the City''s MS4 and Chapter 90 programs. The Division provides review on all projects requiring Planning and Conservation permits. The Division responds to resident and developer requests for utility and road information. Lastly Engineering works closely with the Planning Department on CDGB and MVP projects. 

Highway Division

The DPW Highway Division is responsible for snow and ice control, roadway and sidewalk patching and repairs, street sweeping, traffic control signs, line painting, brush cutting and guardrail repair for 85 miles of road. This division also staffs the recycling/drop off facility on Northampton St.

Sewer Division

The DPW Sewer Division is responsible for maintenance and repair of the City's Sanitary Sewer System which consists of 100 miles of pipe and are also responsible for the Storm Drainage System consisting of different size and types of pipe and thousands of manholes and catch basins.

Water Division

The DPW Water Division is responsible for the pumping and distribution of potable water as well as maintenance of 100 miles of water main, 800 fire hydrants and 5,500 water meters.

Wastewater Treatment Plant

The Wastewater Treatment Plant Division is responsible for the permitting, operation and maintenance of the city's public sanitary sewerage pumping stations and the treatment plant on Gosselin Drive.   

Fleet Maintenance Division

The DPW Fleet Maintenance Division maintains and repairs all of the DPW's motorized fleet, equipment and tools, as well as the motor fleet of the Police Department, School Department, the Council on Aging, Parks and Recreation Department and on request the Fire Department.